How to use the application

How to use the Sanoste application

Creating a Sanoste-account

As a new user you need to register to our application. This allows you to purchase and participate in the activities.

1. Open the Sanoste application and read the instructions.

2. Create a Sanoste-account by pressing “Register”. Use your email-address and choose a password of minimum 6 characters and confirm the password.

3. We will send you a confirmation email with a verification link. Go to your email and click the link.

4. Your account is now verified.

5. The application will then request permission to use the camera and microphone of your tablet device. Choose “Allow”. The activities need these features.

Ordering an activity

The activities are purchased from the web store.

1. You can access our web store by choosing “Web store” on the main page of the application.

2. In the toolbar of the web store you will find different categories of activities. Clicking a specific activity gives you more detailed information about it.

3. After clicking a specific activity you will see the available groups. Choose a suitable group by clicking “Choose”.

4. Choose the starting date for your activity. The default (green circle) is that the activity starts next available time. Click then “Order now”. You will be directed to basket.

5. You can order the activity for 4 weeks (lectures for 1 time) or make a continuous subscription. If you have a discount code, please enter it here and click “Update basket”. Check order information and continue to “Checkout”.

6. Sign in to our web store using your earlier chosen email and password.

7. You can choose if the activity is delivered to you or as a present to someone else. Insert the name of the participant and the contact information. Contact informations will be used only in case of emergency.

8. Choose a payment method and pay for the activity.

9. Confirm your order. You will shortly receive a confirmation email of your order.

10. Enjoy your activity!

Participating in the activity

Before the activity:

Place your tablet device on a table, approximately 1,5 meters away from you. During the activity you can see a small image of yourself at the bottom corner of the screen. This is how the instructor sees you.

If you are participating in a physical activity, it is important that the instructor can see you properly during the activity. You can check if your tablet device is placed correctly by clicking “Test how the instructor sees you” -button from the main page of the application. We recommend using a tablet stand.

During the activity you and the instructor can hear and see each others.

Participating in the activity:

The instructor will call you when the activity starts. Answer the call by clicking the green button on the screen.

Need further information?

Read FAQ or contact our customer support: customersupport@sanoste.com