How to participate

Activities delivered to your home

You can participate in the activities using a tablet device or a laptop computer. It is easier to participate in the activities with the Sanoste application than with a laptop computer as you only need to answer the incoming call. With a laptop computer, the user needs to use the Google Chrome-browser and login to our website. We recommend the application to users who are new to information technology.

Participate in the activities easily using a tablet device
or a laptop computer

Participating with a tablet device

You can participate in the activity using a tablet device. The application is compatible with the following operating systems:
– Android: version 5, 6, 7 or newer
– iOS: version 10 or newer

Sanoste application

You need to have Sanoste application in your tablet device. Please download it free of charge either from Google Play or App Store:

Tablet stand

We recommend to use a tablet stand for optimal placement of the tablet device. It is important that the instructor can see you properly during the activity. For further information on how to place your tablet device correctly, please see “Tips“.

You can buy the tablet stand in our web store. Tablet stands are also sold in most electronics stores.

Tablettituki, tuki tabletille, Sanoste Oy

The activities are delivered to the tablet device using teleconference technology. The instructor will call you when the activity starts. Answer the call by clicking the green button on the screen.

  • Place your tablet device approximately 1,5 meters away from you. If you are participating in a physical activity, it is important that there is enough space between you and your tablet, so the instructor can see you properly during the activity. A good place for the tablet device is for example on a table. When participating to a lecture, the distance can be smaller.
  • Place your tablet device on a tablet stand. Using a tablet stand ensures that your tablet will be stable and stay in upright position during the activity.
  • Choose a comfortable chair, that is good for sitting and where it is easy to participate to the activity. We recommend using a chair without armrest.

Participating with a laptop

Google Chrome–web browser

You need to have Google Chrome-web browser in your laptop computer to participate in the activities. Download the Google Chrome-web browser free of charge here.

The activities are delivered to the laptop using teleconference technology. The instructor will call you when the activity starts.

1. Go to our web store: store.sanoste.fi/en-gb. Select “Participate with laptop” (a blue button on the upper corner of the website). You will be directed to a website where you can log in.

2. Log in with the same email and password you used in the web store when buying the activity.

3. Next the site will request permission to use your laptops camera, microphone and notifications. Please select “Allow” as these actions are needed in order to the instructor to see and hear you during the activity. The service doesn’t work without these features.

4. After login you are directed to a waiting-site. Please wait for the instructors call. The instructor will call you when the activity starts. Answer to the incoming call by clicking the green button on the screen.

  • Place your laptop approximately 1,5 meters away from you. If you are participating in a physical activity, it is important that there is enough space between you and the laptop, so the instructor can see you properly during the activity. A good place for the laptop is for example on a table. When participating to a lecture, the distance can be smaller.
  • Choose a comfortable chair, that is good for sitting and where it is easy to participate to the activity. We recommend using a chair without armrest.

Need further information?

Read FAQ or contact our customer support: customersupport@sanoste.com